Terms and Conditions

Welcome to Garden Center Point!

These terms and conditions outline the rules and regulations for the use of gardencenterpoint.com’s Website, located at https://gardencenterpoint.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Garden Center Point if you do not agree to take all of the terms and conditions stated on this page.

Our Contract 

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Terms of sale

Once you have submitted your order and the checkout process is complete, your order will be removed from stock and your credit card will be charged immediately if you select to pay by credit card. Customers approve that their order will be delivered without the need for a signature. Unless the customer has made other arrangements with the carrier, our carrier will leave the package(s) unattended.

Wrong item

We take great care to label the varieties by name and we will replace the product if we have sent the wrong plant. There will be no refund of the purchase price of the plant, but we will replace the plant at our expense. The customer confirms that he/she understands the type of plant he/she is buying as published on each product page at gardencenterpoint.com. We will not replace or refund items in which the customer has purchased the wrong type of plant. In the unlikely event that an item is missing from your order, please contact us within 48 hours of receipt. All we ask for is a photo of the items received, including the packing slip, and we will reship the goods. We do not offer refunds, but if the missing item is not in stock, the customer can replace it with an item of comparable value.

Pricing and Availability

Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Payment 

Payments Types Accepted: Cash on Delivery

We accept Cash on Delivery as a payment method. Instead of paying upfront, customers get to examine on-site, then pay for it once they deem the package fitting and satisfactory. You can then remit payment to the shipping company, which relays the payment back to us. Conversely, customers could also deny payment if the package is not up to your requirements.

The ‘Cash on Delivery’ payment term is usually discussed and agreed upon before the finalization of the sale. When COD is the agreed-upon payment terms, this means that the payment is collected at delivery, instead of before the products are shipped.

It is important to clarify that the payment must still be gathered before the handover of the products, preventing delivery in the case that payment is not provided.

Cancel an order

You may cancel your plant order prior to shipment for a full refund. However, once we have notified you that the order has shipped you may no longer cancel it. However, If you are not satisfied with the quality of your items ordered you may refuse to take delivery of all or part of your order. To cancel an order email gardencenterpoint@gmail.com. Please be sure to reference your order number.

Return and refund

Sales are permanent. We guarantee all gardencenterpoint.com products to be high quality, true to type, and properly shipped. If you are not satisfied with the quality of your items ordered you may refuse to take delivery of all or part of your order and do not have to pay for anything.

Shipping

We will handle, package and ship the products you order with the utmost care to ensure a healthy delivery. Shipping and handling charges are $40 per order. Please note that some items include an additional handling surcharge, these will be noted on the item’s product page.

  • In most cases, your order will be shipped in 1- 2 business days during business days.
  • Delivery normally takes 2 – 6 business days.

Option purchased 1-month plant warranty

Just as with all living plants, whether in containers or barefoot, it is practically impossible to achieve a survival rate of 100%. In order to compensate for the possibility of death, Garden Center Point offers a 1-month replacement guarantee.

If you suffer a loss within the first month after the proper care of your newly purchased plants (as published on our website) and you have purchased the optional 1-month guarantee when you placed your order, we will issue a credit note.

The only thing we ask for is a photograph of the plants to verify the loss of death. Upon receipt of the picture(s), we will issue a 100% credit (valid for one month) for the cost of the plants only.

Note: We do not cover plants planted in a growth zone not recommended for the plant (zones are indicated on each product page), flower bulbs or annual plants. Garden center products are not qualified.

Any destruction of plants by livestock, drought, insecticides or herbicides, fires, floods, etc. is not covered. This warranty does not include shipping costs. The guarantee credit must be used in its entirety in a single transaction.

In order to access the credit, the customer must contact the customer service department at gardencenterpoint@gmail.com, please include:

  • Email gardencenterpoint@gmail.com. In the subject line, enter “1-month guarantee loss suffering” and your order number, credit card information and provide an explanation on why you are not satisfied.
  • Please allow us 48 hours to get back to you. All refund requests must be made within 03 business days from notification by customers.
  • Once you are approved, we will send you an email to notify you of the process.
  • Then your refund will be processed, and a credit will automatically be applied to your credit card within a certain amount of days.

Your refund request will be processed immediately. However, it may take 2-3 business days for it to display on your credit card statement. You can check the status of your refund on the order summary page. If your refund does not appear and the processing time for your payment method has passed, contact us for further assistance.

Cookies

We employ the use of cookies. By accessing Garden Center Point, you agreed to use cookies in agreement with the gardencenterpoint.com’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Your Privacy

Please read Privacy Policy

Affiliate Disclosure

Gardencenterpoint.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com

We do not list products solely for a commission. Our goal is to show the best content possible, and if a product happens to have an affiliate program, we’ll apply it, but it has no impact on our decision-making.

Affiliate links do not impact your cost as a consumer in any way. Your cost to purchase goods is the same regardless of our affiliate links.

License

Unless otherwise stated, gardencenterpoint.com and/or its licensors own the intellectual property rights for all material on Garden Center Point. All intellectual property rights are reserved. You may access this from Garden Center Point for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Garden Center Point
  • Sell, rent or sub-license material from Garden Center Point
  • Reproduce, duplicate or copy material from Garden Center Point
  • Redistribute content from Garden Center Point

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. gardencenterpoint.com does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of gardencenterpoint.com,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, gardencenterpoint.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

gardencenterpoint.com reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant gardencenterpoint.com a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of gardencenterpoint.com; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to gardencenterpoint.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of gardencenterpoint.com’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.